Case Studies

Real results from
real businesses

See how hospitality, leisure, and retail brands use Fydelia to turn guest WiFi into their most powerful marketing channel.

More case studies

Costa Coffee

"Simple, Straightforward, Easy to use and scalable at an affordable price, what more do you need?"

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Great Northern Group

"Fydelia worked with us to find ways it could work and we've created a really powerful marketing tool for our businesses."

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Ping Pong Restaurants

"I highly recommend working with Fydelia, not just for their innovative system but for the responsiveness, knowledge, and personable approach of the team. Steve & Tom are top people to work with!"

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Seaview Holidays Resort

"Fydelia have built a solution which gives businesses the ability to obtain customer data and provide a great service through a seamless splash page."

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Meraki Restaurant

"Very happy we switched to Fydelia, the team are responsive which is a 5* in our book these days and we haven't had any issues, everything works as expected."

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Awen Cultural Trust

"Friendly and prompt service, tailored to our needs. No hard sell."

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Proven Results

What our clients actually achieved

Real outcomes pulled straight from the case studies above. No fluff, just what happened after going live with Fydelia.

Email
Social
Web
WiFi
Events

Facebook audiences from physical visitors

GNG targets Facebook ads at people who physically visited their restaurants and used WiFi, calling this capability "gold dust" for their marketing strategy.

Great Northern Group
<1hto go live

New brands onboarded in < 1 hour

After initial Costa Coffee setup, Red and RACZ Ltd onboarded additional brands within an hour, from page design to production-ready deployment.

Costa Coffee / Red and RACZ

Conversion rates growing week on week

Ping Pong saw return visits and conversions climb steadily after launching their Chinese New Year campaign through Fydelia's splash pages.

Ping Pong Restaurants
#1

#1 source of database opt-ins

Wahaca's guest WiFi became their single biggest channel for marketing opt-ins outperforming every other data collection method across their group.

Wahaca
Provider A
Provider B
Provider C
1

3 WiFi solutions consolidated into 1

Awen Cultural Trust replaced three separate guest WiFi providers, each with different costs and quirks, with a single Fydelia deployment.

Awen Cultural Trust
Guest review impact

WiFi quality driving higher review scores

Seaview found that a seamless WiFi sign-up directly led to better guest reviews and higher ratings on their online listings. A tangible revenue driver.

Seaview Holidays Resort

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