How Awen unified WiFi across 10 venues in Wales
Awen Cultural Trust replaced three separate guest WiFi solutions with one streamlined Fydelia platform reducing cost, complexity, and hassle across their portfolio of arts and cultural venues.
At a glance
"Friendly and prompt service, tailored to our needs. No hard sell."
Mark Phillips · Head of Infrastructure & Innovation, Awen Cultural Trust
Consolidated from three separate WiFi providers into one unified solution
Venues across South Wales, from community centres to historic halls
One dashboard to manage guest WiFi across the entire trust: simpler, faster, cheaper
From three providers to
one simple solution
Awen have a wide range of needs, from small venues to large outdoor spaces. We asked how we're doing.
The Challenge
What was a challenge before using Fydelia?
We were previously using three different guest WiFi solutions, each with its own idiosyncrasies and higher costs. When our O2 WiFi contract in the Costa Coffee stores was ceased, we needed an immediate turnkey solution that could cover the full range of our venues.
Getting Started
How did you find the process of getting started with Fydelia?
From the start, the Fydelia team were friendly and willing to offer solutions tailored to our needs, without any hard sell. The onboarding was smooth and straightforward. We felt supported throughout the entire process of bringing all ten venues onto a single platform.
The Results
What is life like now?
Much easier, with only one guest WiFi solution to manage. Having a single platform for all ten venues means less admin overhead, lower costs, and a consistent experience for visitors whether they're at Maesteg Town Hall or Y Nyth. The team continues to be responsive and helpful whenever we need support.
Fydelia across
10 venues in Wales
From community centres and libraries to historic halls and cultural spaces. Today every Awen venue runs Fydelia guest WiFi.
Want results like Awen?
Start your free 14-day trial today. Full access, zero risk, and we'll even handle the setup.