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Getting Started
- Adding a new client account
- Adding another account user
- Age-based marketing redirects
- Connecting your Access Point with a PoE Power Injector
- Custom domains and white labelling
- DOB Redirect - landing page based on visitors' age
- Downloading your invoices
- Enabling Fydelia Presence Analytics on Cisco Meraki
- FB pixel for Fydelia
- Fydelia Dashboard Overview
- Generating free voucher codes
- Getting started as a reseller
- Hotel WiFi Features
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to change the redirect URL after successful login
- How to enable automatic email validation
- How to play a video Ad before guest WiFi users can sign on
- Instant provision of a new account
- iPhone QR scanning won't redirect to captive portal
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Managing your clients with sub-accounts
- Managing your subscription
- Piggy integration with Fydelia WiFi
- Purchasing vouchers with WiFi Pass
- Real time analytics dashboard
- Reports
- Set VAT amount on your WiFi passes
- Simplifying Guest WiFi
- Starting a 14-day trial
- Use your WiFi for COVID-19 Track & Trace
- Using free vouchers in your Fydelia splash page
- Walled Garden and Firewall IP settings
- What is WiFi marketing?
- WiFi Pass overview
- Show Remaining Articles (19) Collapse Articles
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- Adding a certificate to a Fortigate Captive portal to prevent browser errors
- Age-based marketing redirects
- Connecting your Access Point with a PoE Power Injector
- Enabling Fydelia Presence Analytics on Cisco Meraki
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to add an Account user to your Account
- How to block a compromised Amazon Firestick
- How to change the redirect URL after successful login
- How to Download the Visitor Reports
- iPhone QR scanning won't redirect to captive portal
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Piggy integration with Fydelia WiFi
- Reserved classes
- Walled Garden and Firewall IP settings
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- Age-based marketing redirects
- Custom domains and white labelling
- DOB Redirect - landing page based on visitors' age
- FB pixel for Fydelia
- Fydelia Dashboard Overview
- Hotel WiFi Features
- How to enable automatic email validation
- Purchasing vouchers with WiFi Pass
- Real time analytics dashboard
- Reports
- Test article
- Use your WiFi for COVID-19 Track & Trace
- WiFi Pass overview
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Integrations
- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Piggy integration with Fydelia WiFi
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send guest WiFi data to your SproutSend marketing platform
- WiFi integration with Klaviyo CRM
- Zapier Integration Overview
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- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Piggy integration with Fydelia WiFi
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send Guest WiFi data to your Constant Contact lists
- Send guest WiFi data to your SproutSend marketing platform
- WiFi integration with Klaviyo CRM
- Zapier Integration Overview
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Hardware and Networks
- Accessing your Fydelia dashboard
- Aerohive
- Applying an SSL Certiificate to your MikroTik HotSpot
- Aruba - built in controller
- Aruba InstantOn
- Cambium - Setup guide
- Cisco Meraki
- Cisco Mobility Express
- Configuring your UniFi controller to redirect guests to Fydelia splash pages
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating a FortiNet External Captive Portal
- Creating a Fydelia captive HotSpot portal on a MikroTik RouterBoard
- Creating a MikroTik Hotspot on a VLAN
- Creating an Admin user in a UniFi Controller (Classic Interface)
- Creating an Admin user in a UniFi site
- Creating an EnGenius splash page
- Datto OpenMesh Setup Guide
- DrayTek Vigor 28xx
- External Captive Portal with TPLink OMADA
- External Captive portal with Zyxel Nebula
- Finding and editing your splash page
- Getting Fydelia connected to your network
- Guest Email validation with MikroTik
- Guest internet Voucher coupon generation on MikroTik
- Guest WiFi EnGenius Cloud setup
- How to redirect D-Link Nuclias guests to a Fydelia external captive portal
- IgniteNet ecCloud External Captive Portal setup
- Migrating UniFi APs to another controller
- Ruckus - SmartZone Setup Guide
- Ruckus - ZoneDirector Setup Guide
- Ruckus Unleashed External Captive Portal setup
- Setting up voucher pages with Plasma Cloud
- SonicWall - Setup guide
- Step by Step : Connecting a UniFi Access Point
- UniFi Hotspot Manager
- UniFi issue with iPhones - won't redirect to the captive portal
- UniFi known issue: Problems connecting with Laptops
- UniFiOS captive portal splash page setup
- Walled Garden and Firewall IP settings
- What is PoE?
- Show Remaining Articles (26) Collapse Articles
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- Accessing UDM Pro directly from the WAN
- Configuring your UniFi controller to redirect guests to Fydelia splash pages
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating an Admin user in a UniFi Controller (Classic Interface)
- Creating an Admin user in a UniFi site
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Migrating UniFi APs to another controller
- Step by Step : Connecting a UniFi Access Point
- UniFi Hotspot Manager
- UniFi issue with iPhones - won't redirect to the captive portal
- UniFi known issue: Problems connecting with Laptops
- UniFiOS captive portal splash page setup
Getting started as a reseller
Now that you have your reseller account let’s run through some key points:
- The default account
- Switching between accounts
- Request a free trial splash page design
- Clone an existing page instantly to a new trial account
- Set up your preferred payment method
The Default account
As a new Fydelia user you are given a default account. Here you can test Fydelia without triggering a subscription. Do not use this account for live rollouts.
Switching between accounts
When you have multiple accounts, you can easily switch between them:
Request a free splash page
Having a demo page available is a very powerful way to help prospective clients understand what you are offering. Get started by using the Request Free Demo Page option here:
Our onboarding team will create a demo page based on the information you provided such as the website URL or Instagram page. You will be notified by email when the page is in your account list.
Instant clone to new account
If you don’t want to wait for a custom design, you can instantly create a new trial subscription account using the clone tool:
In the splash page list click on settings for the page you wish to clone:
Choose the “Clone to new account” option:
Enter the new account details and click the “Clone” button:
Your new account is ready and you can edit/share the new splash page with your prospective client
Payment methods
To ensure that successful trials will go live smoothly, be sure to keep your payment information up to date. You can access this via the portal:
You can then set up your preferred method of payment which is either credit card or BACS bank transfer.