How to download your customer marketing data Although Fydelia offers a huge variety of CRM integrations and data connectors, you may still wish to download your data into a portable Excel-compatible format. Just follow these steps to get started: Under the REPORTING AND ANALYTICS section, click REPORTS: 2. Click on DOWNLOAD VISITOR DATA 3. By clicking on EXPORT you will download the report Click EXPORT to download your file.
You can instantly convert your WiFi login page to a COVID-19 Track & Trace tool. Simply enable the option using the Multistep Marketing widget, and customize. Adding Track & Trace Here’s the full how-to video: https://www.youtube-nocookie.com/embed/oKLVAjqUQuk Downloading customer Track & Trace data You can download the data in a single click. Fydelia will ensure that only the required date period is stored. The default is 21 days. Go to Visitors -> Reports and download from […]
When you connect to WiFi you will have the option to purchase WiFi vouchers. The voucher can be redeemed instantly, and is also sent to your email address if you wish to use it later or have purchased multiple vouchers. Purchase vouchers in 5 easy steps: STEP 1 of 5 First, on the splash page, click “Buy Vouchers”: STEP 2 of 5 Choose from the list of available WiFi passes: STEP 3 of 5 Enter […]
Hotel WiFi requirements differ from the more common needs of restaurants and bars. Fydelia offers solutions to cater for these differences in the following ways: Simplified pricing Fydelia does not calculate charges per access point or on a per-room basis. Instead we prefer fixed per-venue pricing with rates that fit your budget. Additional areas such as bars, restaurants, games spaces, spas and so on are all included under one single fee charged monthly or with discounts […]
When you log in to the Fydelia portal, you will be greeted with a dashboard overview of your organisation. There are a number of sections: Top 3 performing venues The first section is a quick-view of the last 30 days of activity. By hovering you can inspect the dates and corresponding visits across each graph: Live venue activity See a month-on-month comparison of activity across all your venues Engagement by hour With this visualisation, […]
Logging in Visit https://ondemand.fydelia.com and enter your email and password: If you have been issued with a username but have no password, use the Lost password link to access the system Account Switcher If you are an agency or reseller, you can switch between your sub-accounts by choosing it from the dropdown at the top of the screen: Main Panel Overview Splash page list Create new splash page Folder list (default is “Unsorted”) The hardware used by the splash […]
