Defaut template

Managing your subscription

A subscription can be managed while you are in Trial mode. Log in to the portal Click PORTAL Licences and DEMOS Click the LICENCES, tab (If you don’t see it, check this how-to article on starting a trial) Click the subscriptions icon You can then manage your subscription Note that your subscription will not start correctly until you have saved your preferences.

Starting a 14-day trial

You can start a trial once you have created a new client demo page (click here for the how-to): Log in to the portal Click PORTAL Licences and DEMOS Find your client demo page under the “Demo Pages” tab Click the “PLAY” icon You will see this popup Choose the industry Click START TRIAL Your trial account is listed under LICENCES, marked as “Trial agreed” IMPORTANT:  The status will only change to “Trial started” when Fydelia […]

Using free vouchers in your Fydelia splash page

Vouchers can easily be added to your splash page, and mixed along with other login methods such as email capture or even social login.  This allows you to capture essential opt-in marketing data even if a guest is using a voucher. Adding vouchers to your splash page In your splash page editor search for the appropriate voucher form platform.  In this article we’ll use UniFi as our preferred hardware vendor. Navigate to “Splash Forms” in […]

Generating free voucher codes

Fydelia allows you to generate and print customised, branded voucher codes such as this: They can be downloaded anytime onto PDF or even printed onto Avery 5363 which, for example, allows a hotel receptionist to stick them to the back of keycard folders. With Fydelia vouchers you can: Limit the number of devices that can use one code Set specific durations for the code Fully customizse the logo and text Generating vouchers From the PORTAL screen click […]

Set VAT amount on your WiFi passes

It’s easy to adjust the VAT tax rate associated with your paid internet WiFi passes. Follow these steps: Log in to the portal and ensure you’re in the correct ACCOUNT Click WiFi Pass Click settings Enter the desired VAT amount Click SAVE SETTINGS Now all your templates, under the selected account, will have this VAT applied, and visible to the customer:

WiFi Pass overview

About Monetize your WiFi by offering your guests self-service paid access to the internet, with Fydelia’s WiFi Pass system. Video HowTo Watch our YouTube How-To to get started quickly: Secure payments WiFi passes are powered by Stripe.com payment processor.  We do not validate or store any credit card information whatsoever. Setting up pass templates In the Fydelia Portal choose WiFi Pass and quickly set up your pass templates, specifying duration, number of devices and the […]