Defaut template

Age-based marketing redirects

With Fydelia you can now target age groups with customized marketing messages after WiFi login. This will increase campaign engagement by making your offers more relevant for your guests. To get started, edit your splash page and click EDIT on the login form: In the CONTINUE URL section make sure you have the override set: Below that you can now add ranges for your preferred age groups: Notes:

Walled Garden and Firewall IP settings

In some cases you may need to update your walled garden and firewall settings. Here’s what you need to know… Walled Garden In order to allow some systems, such as Cisco Meraki, to be able to redirect the guest out to the Fydelia splash page, you will need to add walled garden settings. NOTE: If you use domain-based walled gardens, you don’t need the IP addresses. You will just need to ensure you add: ondemand.fydelia.com […]

iPhone QR scanning won’t redirect to captive portal

You may have noticed that iPhones do not close the camera when scanning an unsecure (open) network. Open networks are typical for external captive portal systems such as Fydelia.com, so this presents a bit of a problem! Solution We noticed that iPhones do redirect correctly for secure (WPA) network QR scans. So to get your Fydelia splash page correctly appearing on a QR code scan, follow these steps: Happy guests! Now you can stick your […]

Connecting your Access Point with a PoE Power Injector

When you receive your Starter Kit it will contain: Connecting it is simple. The diagram below shows an example with a UniFi access point but the principle is the same for any equivalent device. After a few moments you will see your Fydelia guest WiFi network available to connect and log in to WiFi

How to change the redirect URL after successful login

It’s easy to direct your guests to a website or even your Facebook or Instagram page once they have logged in to WiFI While editing your splash page just hover the form and choose “EDIT” Then scroll down the settings until you find the Continue URL setting: Choose YES and enter the Continue URL Note: Some splash forms, such as UniFI, also support the ability to send a returning customer to a different URL after […]