Home
Features
Case Studies
FAQ
Support Hub
placeholder item
Sign In
Free Demo
Welcome to the Fydelia Support Hub
Search
Getting Started
Adding a new client account
Adding another account user
Age-based marketing redirects
Changing a static background
Connecting your Access Point with a PoE Power Injector
Custom domains and white labelling
DOB Redirect - landing page based on visitors' age
Downloading your invoices
Enabling Fydelia Presence Analytics on Cisco Meraki
FB pixel for Fydelia
Finding and editing your splash page
Generating free voucher codes
Getting started as a reseller
Hotel WiFi Features
How to add a background slider with zoom effect to your guest WiFi splash page
How to change the redirect URL after successful login
How to enable automatic email validation
How to play a video Ad before guest WiFi users can sign on
Instant provision of a new account
iPhone QR scanning won't redirect to captive portal
Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
Logging in to your account
Managing your clients with sub-accounts
Managing your subscription
Piggy integration with Fydelia WiFi
Purchasing vouchers with WiFi Pass
Real time analytics dashboard
Reports
Set VAT amount on your WiFi passes
Simplifying Guest WiFi
Starting a 14-day trial
Switching accounts in Reseller mode
Use your WiFi for COVID-19 Track & Trace
Using free vouchers in your Fydelia splash page
Walled Garden and Firewall IP settings
What is WiFi marketing?
WiFi Pass overview
Show Remaining Articles (22)
Collapse Articles
Features
Age-based marketing redirects
Custom domains and white labelling
DOB Redirect - landing page based on visitors' age
FB pixel for Fydelia
Hotel WiFi Features
How to enable automatic email validation
Purchasing vouchers with WiFi Pass
Real time analytics dashboard
Reports
Test article
Use your WiFi for COVID-19 Track & Trace
WiFi Pass overview
Free Voucher Management
Generating free voucher codes
Using free vouchers in your Fydelia splash page
How-To's Tips and Tricks
Adding a certificate to a Fortigate Captive portal to prevent browser errors
Age-based marketing redirects
Changing a static background
Connecting your Access Point with a PoE Power Injector
Enabling Fydelia Presence Analytics on Cisco Meraki
Finding and editing your splash page
How to add a background slider with zoom effect to your guest WiFi splash page
How to add an Account user to your Account
How to block a compromised Amazon Firestick
How to change the redirect URL after successful login
How to Download the Visitor Reports
iPhone QR scanning won't redirect to captive portal
Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
Logging in to your account
Piggy integration with Fydelia WiFi
Reserved classes
Walled Garden and Firewall IP settings
Show Remaining Articles (2)
Collapse Articles
Licences & Subscriptions
Downloading your invoices
Instant provision of a new account
Managing your subscription
Starting a 14-day trial
Reseller features
Adding a new client account
Adding another account user
Custom domains and white labelling
Getting started as a reseller
Instant provision of a new account
Managing your clients with sub-accounts
Switching accounts in Reseller mode
WiFi Marketing
How to play a video Ad before guest WiFi users can sign on
Simplifying Guest WiFi
What is WiFi marketing?
WiFi Pass
Set VAT amount on your WiFi passes
Main
Getting Started
Category - Getting Started
Articles
Adding a new client account
Adding another account user
Age-based marketing redirects
Changing a static background
Connecting your Access Point with a PoE Power Injector
Custom domains and white labelling
DOB Redirect - landing page based on visitors' age
Downloading your invoices
Enabling Fydelia Presence Analytics on Cisco Meraki
FB pixel for Fydelia
Finding and editing your splash page
Generating free voucher codes
Getting started as a reseller
Hotel WiFi Features
How to add a background slider with zoom effect to your guest WiFi splash page
How to change the redirect URL after successful login
How to enable automatic email validation
How to play a video Ad before guest WiFi users can sign on
Instant provision of a new account
iPhone QR scanning won't redirect to captive portal
Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
Logging in to your account
Managing your clients with sub-accounts
Managing your subscription
Piggy integration with Fydelia WiFi
Purchasing vouchers with WiFi Pass
Real time analytics dashboard
Reports
Set VAT amount on your WiFi passes
Simplifying Guest WiFi
Starting a 14-day trial
Switching accounts in Reseller mode
Use your WiFi for COVID-19 Track & Trace
Using free vouchers in your Fydelia splash page
Walled Garden and Firewall IP settings
What is WiFi marketing?
WiFi Pass overview
+ 29 Articles
Show Remaining Articles
Sub Categories
Features
Age-based marketing redirects
Custom domains and white labelling
DOB Redirect - landing page based on visitors' age
FB pixel for Fydelia
Hotel WiFi Features
How to enable automatic email validation
Purchasing vouchers with WiFi Pass
Real time analytics dashboard
Reports
Test article
Use your WiFi for COVID-19 Track & Trace
WiFi Pass overview
Free Voucher Management
Generating free voucher codes
Using free vouchers in your Fydelia splash page
How-To's Tips and Tricks
Adding a certificate to a Fortigate Captive portal to prevent browser errors
Age-based marketing redirects
Changing a static background
Connecting your Access Point with a PoE Power Injector
Enabling Fydelia Presence Analytics on Cisco Meraki
Finding and editing your splash page
How to add a background slider with zoom effect to your guest WiFi splash page
How to add an Account user to your Account
How to block a compromised Amazon Firestick
How to change the redirect URL after successful login
How to Download the Visitor Reports
iPhone QR scanning won't redirect to captive portal
Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
Logging in to your account
Piggy integration with Fydelia WiFi
Reserved classes
Walled Garden and Firewall IP settings
Licences & Subscriptions
Downloading your invoices
Instant provision of a new account
Managing your subscription
Starting a 14-day trial
Reseller features
Adding a new client account
Adding another account user
Custom domains and white labelling
Getting started as a reseller
Instant provision of a new account
Managing your clients with sub-accounts
Switching accounts in Reseller mode
WiFi Marketing
How to play a video Ad before guest WiFi users can sign on
Simplifying Guest WiFi
What is WiFi marketing?
WiFi Pass
Set VAT amount on your WiFi passes
WhatsApp us