Welcome to the Fydelia Support Hub
-
Getting Started
- Adding a new client account
- Adding another account user
- Age-based marketing redirects
- Connecting your Access Point with a PoE Power Injector
- Custom domains and white labelling
- DOB Redirect - landing page based on visitors' age
- Downloading your invoices
- Enabling Fydelia Presence Analytics on Cisco Meraki
- FB pixel for Fydelia
- Fydelia Dashboard Overview
- Generating free voucher codes
- Getting started as a reseller
- Hotel WiFi Features
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to change the redirect URL after successful login
- How to enable automatic email validation
- How to play a video Ad before guest WiFi users can sign on
- Instant provision of a new account
- iPhone QR scanning won't redirect to captive portal
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Managing your clients with sub-accounts
- Managing your subscription
- Piggy integration with Fydelia WiFi
- Purchasing vouchers with WiFi Pass
- Real time analytics dashboard
- Reports
- Set VAT amount on your WiFi passes
- Simplifying Guest WiFi
- Starting a 14-day trial
- Use your WiFi for COVID-19 Track & Trace
- Using free vouchers in your Fydelia splash page
- Walled Garden and Firewall IP settings
- What is WiFi marketing?
- WiFi Pass overview
- Show Remaining Articles (19) Collapse Articles
-
- Adding a certificate to a Fortigate Captive portal to prevent browser errors
- Age-based marketing redirects
- Connecting your Access Point with a PoE Power Injector
- Enabling Fydelia Presence Analytics on Cisco Meraki
- How to add a background slider with zoom effect to your guest WiFi splash page
- How to add an Account user to your Account
- How to block a compromised Amazon Firestick
- How to change the redirect URL after successful login
- How to Download the Visitor Reports
- iPhone QR scanning won't redirect to captive portal
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Piggy integration with Fydelia WiFi
- Reserved classes
- Walled Garden and Firewall IP settings
-
- Age-based marketing redirects
- Custom domains and white labelling
- DOB Redirect - landing page based on visitors' age
- FB pixel for Fydelia
- Fydelia Dashboard Overview
- Hotel WiFi Features
- How to enable automatic email validation
- Purchasing vouchers with WiFi Pass
- Real time analytics dashboard
- Reports
- Test article
- Use your WiFi for COVID-19 Track & Trace
- WiFi Pass overview
-
Integrations
- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Piggy integration with Fydelia WiFi
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send guest WiFi data to your SproutSend marketing platform
- WiFi integration with Klaviyo CRM
- Zapier Integration Overview
-
- Build your DotMailer marketing database using WiFI
- Integrating with your TalkBox account
- Piggy integration with Fydelia WiFi
- Send customer WiFi data in real time to your MailChimp email marketing platform
- Send Guest WiFi data to your Campaign Monitor list
- Send Guest WiFi data to your Constant Contact lists
- Send guest WiFi data to your SproutSend marketing platform
- WiFi integration with Klaviyo CRM
- Zapier Integration Overview
-
Hardware and Networks
- Accessing your Fydelia dashboard
- Aerohive
- Applying an SSL Certiificate to your MikroTik HotSpot
- Aruba - built in controller
- Aruba InstantOn
- Cambium - Setup guide
- Cisco Meraki
- Cisco Mobility Express
- Configuring your UniFi controller to redirect guests to Fydelia splash pages
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating a FortiNet External Captive Portal
- Creating a Fydelia captive HotSpot portal on a MikroTik RouterBoard
- Creating a MikroTik Hotspot on a VLAN
- Creating an Admin user in a UniFi Controller (Classic Interface)
- Creating an Admin user in a UniFi site
- Creating an EnGenius splash page
- Datto OpenMesh Setup Guide
- DrayTek Vigor 28xx
- External Captive Portal with TPLink OMADA
- External Captive portal with Zyxel Nebula
- Finding and editing your splash page
- Getting Fydelia connected to your network
- Guest Email validation with MikroTik
- Guest internet Voucher coupon generation on MikroTik
- Guest WiFi EnGenius Cloud setup
- How to redirect D-Link Nuclias guests to a Fydelia external captive portal
- IgniteNet ecCloud External Captive Portal setup
- Migrating UniFi APs to another controller
- Ruckus - SmartZone Setup Guide
- Ruckus - ZoneDirector Setup Guide
- Ruckus Unleashed External Captive Portal setup
- Setting up voucher pages with Plasma Cloud
- SonicWall - Setup guide
- Step by Step : Connecting a UniFi Access Point
- UniFi Hotspot Manager
- UniFi issue with iPhones - won't redirect to the captive portal
- UniFi known issue: Problems connecting with Laptops
- UniFiOS captive portal splash page setup
- Walled Garden and Firewall IP settings
- What is PoE?
- Show Remaining Articles (26) Collapse Articles
-
- Accessing UDM Pro directly from the WAN
- Configuring your UniFi controller to redirect guests to Fydelia splash pages
- Configuring your UniFi Splash page
- Connecting your UniFi Access Point
- Creating an Admin user in a UniFi Controller (Classic Interface)
- Creating an Admin user in a UniFi site
- Key Announcement for UniFi API Users: MFA - Multi Factor Authentication with Ubiquiti UniFi in July 2024
- Migrating UniFi APs to another controller
- Step by Step : Connecting a UniFi Access Point
- UniFi Hotspot Manager
- UniFi issue with iPhones - won't redirect to the captive portal
- UniFi known issue: Problems connecting with Laptops
- UniFiOS captive portal splash page setup
Print
Cambium – Setup guide
How to configure your splash page to authenticate guests onto your Cambium cnMaestro
With Cambium, guests are sent to the Fydelia server and the redirect includes all Cambium parameters required by Fydelia. In fact, for this reason, there is no configuration required at all on the Fydelia splash page side.
Preparation
You will need:
- Admin access to your Cambium cnMaestro cloud administration panel
- Access to your Fydelia account
- The full URL of your splash page from Fydelia
Setup
1. Under WLAN settings, Enable Guest access, set the policy to Clickthrough and AP Server Protocol to HTTPS
2. Set External Page URL to your splash page URL and External Portal Type to Standard
- Leave Redirect Hostname empty. If it does not work, enter ondemand.fydelia.com
3. Add ondemand.fydelia.com to the Whitelist
4. Click Save
5. Assign WLAN to the AP group
6. Click Save
7. You’re all set
Your guests will now be redirected to your splash page in Fydelia
Table of Contents